Role
As we scale a multi-product, multi-revenue model business and implement Salesforce Revenue Cloud Advanced, we are looking for a Revenue Systems Product Owner to join our RevOps team to build a scalable and acquisition-ready revenue infrastructure. This role will own the governance, optimization, and continuous evolution roadmap of our Quote-to-Cash ecosystem to ensure our commercial model is accurately translated into our CRM (SFDC) and properly connected to downstream systems. As part of this role, you will manage a junior Salesforce Business Analyst.
Profile
- 5+ years in Revenue Operations, Business Systems, or Consulting
- Deep understanding of Quote-to-Cash processes and tools architecture
- Strong knowledge of Salesforce (especially CPQ or RCA concepts) and ERPs (NetSuite preferred)
- Experience with environments with multi-Product and revenue types (including subscription and usage)
- Analytical mindset with strong skills in data analysis and problem-solving
- Ability to effectively communicate with multiple stakeholders
- Highly organized with excellent attention to detail, a passion for continuous improvement and driving value through technology
Responsibilities
Quote-to-Cash system design ownership
- Own the end-to-end system architecture design across Salesforce RCA and connected systems: provisioning tools, capacity planning tool, usage metering tool, billing/ERPs
- Map all system relationships, document data flows, dependencies
- Identify system breaks, redundancies and risks and recommend actions to build a robust architecture, including new tools
- Translate product and pricing changes into system requirements
- Define how new offers should be modeled in Salesforce to secure reliable contract information and billing flows
- Ensure renewals, amendments, and multi-product deals are system-ready
Cross-functional delivery
- Act as the interface between Product, Finance, IT, GTM teams regarding Quote-to-Cash ecosystem developments
- Write business requirements and solution briefs
- Prioritise improvements during sprint planning and validate that delivered solutions match business intent
- Support change management during tool rollouts, enhancements, and deprecations
Governance & Scalability
- Ensure Salesforce remains the source of truth for customer data
- Define system and process standards for product creation, pricing updates, revenue recognition alignment and act as the guardian of those processes so there is zero off-system product launches
- Support a faster integration of businesses acquired through M&A